Shipping policy

1. Order Processing Time

• Sabhi orders 1–2 working days ke andar process kiye jate hain

• Sunday aur public holidays par processing nahi hoti

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🚛 2. Delivery Time

• Standard delivery: 3–7 working days

• Remote areas me delivery thodi delay ho sakti hai

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💰 3. Shipping Charges

• Free shipping available ho sakti hai (offers ke according)

• Normal orders par shipping charges checkout par show honge

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📍 4. Order Tracking

• Order dispatch hone ke baad aapko tracking details (SMS/Email) mil jayengi

• Aap apna order easily track kar sakte hain

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❗ 5. Delivery Issues

• Agar delivery delay hoti hai (courier ya weather issues), to hum aapki help karenge

• Wrong address dene par delivery fail ho sakti hai

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📦 6. Damaged / Wrong Product

• Agar aapko damaged ya wrong product mile:

  • 48 hours ke andar hume contact karein

  • Photo share karein

  • Hum replacement ya refund arrange karenge

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🚫 7. Non-Deliverable Orders

• Agar address incomplete ho ya customer available na ho, to order return ho sakta hai

• Aise cases me re-shipping charges lag sakte hain

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🌍 8. Service Availability

• Filhaal hum India ke andar hi delivery provide karta hai

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❤️ EllyDior Promise

Hum ensure karte hain ki aapka order safe, fast aur hassle-free tareeke se aap tak pahunchhe 🚀